Last Updated: March, 16th 2026
Turner Dairy Farms, Inc. (“Turner Dairy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy describes how we collect, use, disclose, and protect personal information obtained through our websites, online ordering platforms, email and SMS communications, and internal messaging systems (collectively, the “Services”).
This Privacy Policy applies to consumers, business customers, and employees, as applicable.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information You Provide
· Name
· Email address
· Phone number
· Mailing or billing address
· Account login credentials
· Order, delivery, or transaction information
· Business contact details
· Employee contact information
· Communications you send to us
1.2 Information Collected Automatically
When you access our website or Services, we may automatically collect:
· IP address
· Browser type and device information
· Pages viewed and interaction data
· Referring URLs
· Date and time of access
1.3 SMS and Email Consent Data
We maintain records related to your consent to receive email or SMS communications, including opt-in source and timestamp where required by law.
2. How We Use Information
We use personal information for legitimate business purposes, including to:
· Provide and operate the Services
· Process orders and deliveries
· Communicate with consumers, business contacts, and employees
· Send marketing, promotional, transactional, and operational messages
· Respond to inquiries and customer service requests
· Improve website functionality and user experience
· Comply with legal and regulatory obligations
3. Email and SMS Communications
By providing your contact information and opting in, you consent to receive email and SMS/MMS communications as described in our Terms of Service.
· Email: You may unsubscribe from marketing emails at any time.
· SMS: You may opt out at any time by replying STOP.
Consent to receive transactional or operational messages may continue where permitted by law.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to support website functionality, analyze traffic, and improve user experience. Additional information is provided in our Cookie Policy below.
5. Sharing of Information
We may share personal information with:
· Service providers who perform services on our behalf (e.g., email and SMS platforms, hosting providers)
· Business partners as necessary to fulfill services
· Legal authorities when required to comply with law or protect rights and safety
We do not sell personal information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Choices
You may:
· Update or correct your information
· Opt out of marketing communications
· Request information regarding your data by contacting us
9. Children’s Privacy
The Services are not directed to children under thirteen (13) years of age, and we do not knowingly collect personal information from children.
10. U.S. Only
The Services are intended for use within the United States. We do not knowingly collect or process personal information from individuals outside the U.S.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
12. Contact Us
Turner Dairy Farms, Inc.
1049 Jefferson Rd.
Pittsburgh, PA 15235
412-372-2211
Hello@TurnerDairy.net